Cape Town, South Africa
Say hello, we would love to help
Questions about film, your order or which colour to pick? Send us a message and the Ubuntu team will get back to you fast.
Send us a message
Quick answers
Before you message us
Everything people ask us before their first roll. Still stuck? We reply within a day.
How fast will I get it?
Orders leave our Cape Town warehouse within 24 hours on weekdays. Most major cities receive their parcel in 1 to 3 working days, outlying areas in 3 to 5. You get a tracking link the moment it ships. Orders over R1,000 ship free.
What if I don't love it?
Every order is covered by our 30 day satisfaction guarantee. If something is not right, email hello@ubuntufilm.co.za within 30 days and we will make it right.
I've never shot film. Is it hard?
Not at all. The Memory Maker has no settings: wind the dial, turn on the flash and press the button. Every order comes with a quick-start guide and we have step by step video guides on Instagram.
Is the Ubuntu Memory Maker reusable?
yes! The Ubuntu Memory Maker is a reusable film camera, just swap out your used roll of film once it’s finished for a fresh one and start from scratch ;)
Do I need batteries for my Ubuntu Memory Maker?
Yes! You will need 1x brand new AA battery to power the flash on your camera.
How do I develop my film?
Once you have used up the film in your camera, you will have to go to your nearest film development lab/camera shop to get your photos developed. Your local film development lab can develop your photos as physical prints or digital scans, which will be emailed directly to your phone. Development times will vary, but should take approximately 3-10 days.
What if there aren't film processing labs near me?
There are a number of film development labs that accept film via mail or drop off. You can easily find these labs by searching “Film development near me” on google. If you are having any troubles finding a lab to develop your film, please reach out to us at hello@ubuntufilm.co.za so that we can recommend labs in your local area :)